TERMS & CONDITIONS
Minimum Order
· No minimum order. Just old fashion customer service!!!
Local Pick-up
/ Will Call · Walk-ins welcome. To shorten your wait time
please call ahead if possible.
Prepaid Freight · All orders meeting
prepaid terms are charged on Net 30 term. If you want to pay using Credit
Card at the time of purchase, there will be a small fee added to your
invoice. Most all products can be combined for prepaid freight if shipped
within the RPM ReDistribution Supply marketing area. Our prepaid freight
program does not include absorbing the cost for special charges. Examples
of such incidental charges may include, but are not limited to, charges
for lift gates, hazardous fee, customer broker, high-cost location,
construction site, notification of delivery, residential and inside
deliveries etc. If any of these charges occur on any shipments, they
will be added to the invoice or invoiced separately and considered non-deductible.
· Orders must meet minimum based the shipping zone to qualify for prepaid
freight
· Orders under minimum are shipped freight collect or prepaid and add
for a nominal fee.
· RPM ReDistribution Supply reserves the right to hold shipments to
ship as complete as possible.
Back Orders
· No backorders on prepaid shipments unless customer agrees
to either pay freight or rebuild the order to meet shipping zone
minimum to qualify for prepaid freight.
Drop-Ship Services · The carrier
delivering merchandise is responsible for any loss or damages.
Acceptance of the shipment by the carrier is an acknowledgement
that the articles delivered to them were in good condition and
properly packed. RPM ReDistribution Supply's responsibility ceases
upon delivery to the carrier. INSPECT ALL SHIPMENTS BEFORE SIGNING.
· We will be glad to assist you on any claims.
Special Order Merchandise ·
Any item ordered and not listed in this price book is considered
a non-stock item and are not subject to standard lead times. ·
Non-Stock order quantities must meet the minimum order requirements
of the manufacture or potentially be subject to excessive factory
lead times. · Any special order / non-stock merchandise
must always be purchased in full carton quantities only. ·
No order cancellation can be accepted once placed with RPM ReDistribution
Supply.
Return Goods · RPM ReDistribution
Supply will accept returns of stocked merchandise only and must
be in original package and in resalable condition. · An
Authorization For Return Goods "AFR" must accompany
all returns. · An "AFR" can be acquired by calling RPM
ReDistribution Supply's customer service. · Returns of
stock merchandise will be allowed providing product is returned
within 15 day from purchase. We reserve the right to refuse any
returns. Excess returns will result in a restock fee of 25%. Special
orders, close-outs specials, damaged items can not be returned.
Equipment Policy · All floor
machines and equipment sales are final and covered by factory
warranties.